Skills & Competencies for Quality Control Supervisor I

Quality Control Supervisor I job profile

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JOB SUMMARY for Quality Control Supervisor I

Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Supervisor I

Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing process. Recommends changes in specifications of materials, parts, and products based on inspection results. May formulate and revise quality control policies and procedures. A level I supervisor is considered a working supervisor with little authority for personnel actions.

Quality Control Supervisor I SALARY RANGE

BASE 50%
$84,611
TOTAL 50%
$88,491
Job Level
S01
Job Code
RD14000121
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Quality Control Supervisor I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Supervisor I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Supervisor I

1 Industry Competency – Manufacturing Processes
Proficiency Level -2
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Cites production workflows and general manufacturing standard operating procedures.
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Level 2 Behaviors
(Light Experience)
Assembles data visualizations to guide decision-making across the supply chain team.
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Level 3 Behaviors
(Moderate Experience)
Assists in implementing new manufacturing processes and performs follow-up tests to determine effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Evaluates deviation, corrective and preventive actions (CAPAs), and risk management plans.
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Level 5 Behaviors
(Mastery)
Champions new and improved processes to maintain product quality and manufacturing efficiency.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Supervisor I

1 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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2 Job Family Competencies – ISO Standards
Proficiency Level -1
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes quality compliance and ISO procedures in all our products.
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Level 2 Behaviors
(Light Experience)
Assists in the development of a product roadmap in line with ISO standards to provide quality products to customers.
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Level 3 Behaviors
(Moderate Experience)
Administers work instructions and updates on standard operating procedures to meet ISO requirements.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the implementation of the ISO system to continually develop standards for product applications.
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Level 5 Behaviors
(Mastery)
Builds a culture of zero defects by validating the correct application of ISO quality standards.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Supervisor I

1 Core Competencies – Quality Management
Proficiency Level -2
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes how operational activities and quality management practices fit together to achieve the desired outcomes.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and planning the quality standards for our business's products and services.
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Level 3 Behaviors
(Moderate Experience)
Analyses the effectiveness of quality metrics to drive quality improvement efforts.
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Level 4 Behaviors
(Extensive Experience)
Consults in implementing quality policies, procedures, and metrics to enhance quality management.
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Level 5 Behaviors
(Mastery)
Champions the implementation of the latest quality management tools, technologies, and methodologies to improve quality performance.
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2 Core Competencies – Coaching Others
Proficiency Level -1
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Cites examples of how coaching is applied within own organization.
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Level 2 Behaviors
(Light Experience)
Explains job roles and responsibilities to others clearly.
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Level 3 Behaviors
(Moderate Experience)
Analyzes patterns and identifies key areas for improvement of processes or results.
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Level 4 Behaviors
(Extensive Experience)
Designs, documents, and implements a variety of coaching plans.
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Level 5 Behaviors
(Mastery)
Contributes to plans and policies re nurturing high-potential talent for retention and growth.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

Summary of Quality Control Supervisor I skills and competencies

There are 1 hard skills for Quality Control Supervisor I, Manufacturing Processes.
13 general skills for Quality Control Supervisor I, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Supervisor I, Quality Management, Coaching Others, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor I, he or she needs to be proficient in Quality Management, be proficient in Coaching Others, and be skilled in Attention to Detail.

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